car Rental Mallorca
Our customers rate us as EXCELLENT on Google
theodore winston
22:25 18 Aug 26
OMG, there is no comparing VIMA's service and customer experience with the "big" car companies. No hidden costs, one crystal clear insurance package, no surprise car switches, no in-your-face over-digitalised loyalty-app, real people on the service hotline and literally NO WAIT at either pick-up or drop-off! And ... wait for it ... cheaper. Why the hell would i EVER go back to Goldcar or any of the other "big" companies. If I was more selfish, I would keep the secret to myself. Always and forever VIMA.
I'm only sad that they closed their Cala Figuera office. It was a very convenient 2nd service point for inquiries or non-airport pick-ups and drop-offs, especially if you're staying in the south-east corner of the island.
I'm only sad that they closed their Cala Figuera office. It was a very convenient 2nd service point for inquiries or non-airport pick-ups and drop-offs, especially if you're staying in the south-east corner of the island.
F3minusD
19:20 18 Aug 26
Genuinely a fantastic experience form start to finish. Great communication, car was spotless, staff were friendly and helpful with the added bonus of no waiting to pick the car up (or drop it off)! Would not hesitate to recommend using VIMA and would absolutely use them again.
Nina
12:40 18 Aug 26
We completely can recommend VIMA. Great cars, friendly staff, uncomplicated pickup and return. Everything easy and fast directly at Mallorca Airport. We already booked in June 2023 and September 2025 and nothing has changed which is great.
Jörgen Gustafsson
22:50 17 Aug 26
Alpaslan Basaran
21:04 17 Aug 26
I was overcharged by a deposit of 600 euros, which brought my total payment on the day of pickup to over 50% more than what was agreed to months ago when I originally made the reservation for 1140 euros.
My wife and I decided on this company because of the rave online reviews. According to Google Reviews, this company is the greatest car rental company on the planet with an average score of 4.9 out of 5. I am confused as to how this could possibly be the case when the car arrived with two dents on the side, which was not fixed prior to being rented out to me. I guess the dents are fine since the damage was memorialized in the pickup paperwork.
My main gripe is the payment process. Upon arrival at the airport pickup area, my wife and I were unable to make the payment for the longest time. The VIMA lady kept insisting that we enter our credit card PIN number into her machine as if we were using a debit card. We have been traveling through Spain for years and we never had to use a PIN number for any purchase because our credit card does not have a PIN number other than for cash advances. Further, I had made much larger payments in Spain in the weeks leading up to this car rental using the same credit card and without a pin number.
The lady then called the main office and connected me to a manager who required a 600 euro deposit without any paperwork in exchange for allowing me to make the 1140 euro car rental payment using an online link. We paid the 600 euro deposit instead of canceling the reservation and booking with another car rental company because we did not have any other choice in the middle of high season.
I do not understand how a company that has near-perfect reviews can comfortably shake down customers in the middle of high season. There is zero justification for a 600 euro deposit last minute solely because the customer is using an online link to make a payment instead of a credit card machine. I did not receive any paperwork acknowledging the 600 euro deposit or specifying when the deposit would be returned.
Avoid this company unless you want a massive headache when picking up the car. We have yet to see how drop off goes.
Update:
I checked with my bank this morning and obviously both the 1140 payment and the 600 deposit went through. At this point, since the 1140 euro payment went through and VIMA received the funds, VIMA should be returning the 600 euro deposit. Nonetheless, I did not receive any emails or communications specifying a deposit return timeline or that the return is being processed.
My wife and I decided on this company because of the rave online reviews. According to Google Reviews, this company is the greatest car rental company on the planet with an average score of 4.9 out of 5. I am confused as to how this could possibly be the case when the car arrived with two dents on the side, which was not fixed prior to being rented out to me. I guess the dents are fine since the damage was memorialized in the pickup paperwork.
My main gripe is the payment process. Upon arrival at the airport pickup area, my wife and I were unable to make the payment for the longest time. The VIMA lady kept insisting that we enter our credit card PIN number into her machine as if we were using a debit card. We have been traveling through Spain for years and we never had to use a PIN number for any purchase because our credit card does not have a PIN number other than for cash advances. Further, I had made much larger payments in Spain in the weeks leading up to this car rental using the same credit card and without a pin number.
The lady then called the main office and connected me to a manager who required a 600 euro deposit without any paperwork in exchange for allowing me to make the 1140 euro car rental payment using an online link. We paid the 600 euro deposit instead of canceling the reservation and booking with another car rental company because we did not have any other choice in the middle of high season.
I do not understand how a company that has near-perfect reviews can comfortably shake down customers in the middle of high season. There is zero justification for a 600 euro deposit last minute solely because the customer is using an online link to make a payment instead of a credit card machine. I did not receive any paperwork acknowledging the 600 euro deposit or specifying when the deposit would be returned.
Avoid this company unless you want a massive headache when picking up the car. We have yet to see how drop off goes.
Update:
I checked with my bank this morning and obviously both the 1140 payment and the 600 deposit went through. At this point, since the 1140 euro payment went through and VIMA received the funds, VIMA should be returning the 600 euro deposit. Nonetheless, I did not receive any emails or communications specifying a deposit return timeline or that the return is being processed.
Asghar
09:55 17 Aug 26
Excellent car hire experience. Smooth, efficient and no fuss. Reps on time for arrival and departure, convenient location just in the airport car park. Wpuld definitely use again.
Car was less than a year mileage and clean, fit for purpose.
Car was less than a year mileage and clean, fit for purpose.
Alexandre Carmanhani
22:27 16 Aug 26
Great Service! Easy going company! My second time and it was perfect. Whenever in Mallorca, I will always rent with VIMA.
Alan Nguyen
19:08 16 Aug 26
Extremely disappointing experience — beware of Standard bookings
I booked a rental car with VIMA for €460. My flight was delayed by only a few minutes, so I immediately contacted VIMA to let them know I would be arriving late.
Instead of simply accommodating the minor delay, I was told I had to pay an additional €249 to be able to collect the car I had already booked and paid for. Since I had just arrived at the airport and had no practical way to get to my hotel without a car, I felt I had no reasonable choice but to pay it.
What makes this particularly frustrating is that VIMA's published information states that the out-of-hours pickup charge is €49, yet I was charged €249.
I subsequently disputed the €249 charge with my credit card company, but the dispute was declined under Visa's rules, so I am now trying to resolve the matter directly with VIMA.
My main complaint isn't that there was an after-hours fee. I understand that. It's the €249 charge for a minor flight delay on a rental that was already paid and confirmed, and the lack of a reasonable alternative when I arrived.
If you are booking with VIMA and have a late or potentially delayed flight, I strongly recommend asking exactly what happens if you arrive after the stated pickup time and considering whether their Premium option is worth the additional cost. I would not book Standard again for a late-night flight.
The car itself was fine, but the way this situation was handled left a very poor impression.
I booked a rental car with VIMA for €460. My flight was delayed by only a few minutes, so I immediately contacted VIMA to let them know I would be arriving late.
Instead of simply accommodating the minor delay, I was told I had to pay an additional €249 to be able to collect the car I had already booked and paid for. Since I had just arrived at the airport and had no practical way to get to my hotel without a car, I felt I had no reasonable choice but to pay it.
What makes this particularly frustrating is that VIMA's published information states that the out-of-hours pickup charge is €49, yet I was charged €249.
I subsequently disputed the €249 charge with my credit card company, but the dispute was declined under Visa's rules, so I am now trying to resolve the matter directly with VIMA.
My main complaint isn't that there was an after-hours fee. I understand that. It's the €249 charge for a minor flight delay on a rental that was already paid and confirmed, and the lack of a reasonable alternative when I arrived.
If you are booking with VIMA and have a late or potentially delayed flight, I strongly recommend asking exactly what happens if you arrive after the stated pickup time and considering whether their Premium option is worth the additional cost. I would not book Standard again for a late-night flight.
The car itself was fine, but the way this situation was handled left a very poor impression.
N. Sabeh
10:43 15 Aug 26
Reply
Stop scamming the people. Your representative was at the airport, received the key, and took the car. He can confirm this.
I don’t care about the €29—the bank has already refunded me. But I will make sure other people know about this scam.
The service was not bad at first, and the process of picking up the car was quick. However, the car was dirty inside, and it was also due for an oil change and routine maintenance when I received it. This raises serious concerns about how well the vehicles are maintained.
The biggest problem, however, was returning the car. Since my flight was at 9:50 a.m., I was asked to pay €29 to return the car before 8:00 a.m., according to their rules. I was clearly told that if I returned the car at 8:00 a.m. or slightly before, the €29 would be refunded.
I returned to the airport at around 8:10 a.m., handed the keys to their representative, and I am still waiting for my refund. I have sent several emails and followed up multiple times, but despite all my efforts, I have never received the €29 back..
Be very careful before renting from this company. If they cannot properly handle a simple €29 refund, imagine what the service could be like if you have a serious problem during your rental.
There are plenty of other car rental companies with much better customer service. Don’t risk your money or ruin your vacation over a few euros. I definitely would not rent from them again.
Stop scamming the people. Your representative was at the airport, received the key, and took the car. He can confirm this.
I don’t care about the €29—the bank has already refunded me. But I will make sure other people know about this scam.
The service was not bad at first, and the process of picking up the car was quick. However, the car was dirty inside, and it was also due for an oil change and routine maintenance when I received it. This raises serious concerns about how well the vehicles are maintained.
The biggest problem, however, was returning the car. Since my flight was at 9:50 a.m., I was asked to pay €29 to return the car before 8:00 a.m., according to their rules. I was clearly told that if I returned the car at 8:00 a.m. or slightly before, the €29 would be refunded.
I returned to the airport at around 8:10 a.m., handed the keys to their representative, and I am still waiting for my refund. I have sent several emails and followed up multiple times, but despite all my efforts, I have never received the €29 back..
Be very careful before renting from this company. If they cannot properly handle a simple €29 refund, imagine what the service could be like if you have a serious problem during your rental.
There are plenty of other car rental companies with much better customer service. Don’t risk your money or ruin your vacation over a few euros. I definitely would not rent from them again.
Piotr Pawlik
19:47 14 Aug 26
The best car rental company I have ever cooperated with. Quick, without unnecessary paperwork, and new cars.
PeachyPeach
13:12 14 Aug 26
The process of picking up and dropping of the car was seamless. The man who I met to get the car was friendly and answered all my questions. I also needed to drop the car off an hour earlier than I had originally planned and they were accommodating to my change in plans. The car itself was beautiful and clean. I will definitely use them again if I return to Mallorca!!
Ladislav Kováč
10:07 13 Aug 26
Jean-Baptiste MARCON
09:36 13 Aug 26
The car was in perfect condition, the child car seats were like new, and picking up and returning the vehicle was seamless. We will definitely rent our next vehicles from VIMA and highly recommend them for a hassle-free rental experience.
Andrei Dumitrescu
11:40 12 Aug 26
A very positive experience. I made the reservation online two weeks in advance and received exactly the car I had chosen, not a similar or upgraded model. The whole process was smooth and straightforward. Thank you VIMA.
Berke Tüfenk
07:55 12 Aug 26
It was really easy to rent the car. I choosed premium package and the responsible person in the airport was really helpful and ready to inform for all of my questions. I didn't wait even 10 minutes both for pick-up and drop off process. Thank you!
Radosław Nowak
07:38 12 Aug 26
Tonguç Büyükçoban
16:38 10 Aug 26
It was a very smooth experience. The car was in very good condition. They kindly accommodated for our out-of-office-hours pick up and return requests. Highly recommended
Steve Zammit Briffa
10:36 10 Aug 26
We chose VIMA because they are a local and family business (apart from the great reviews) and we weren't disappointed. We would definitely use them again when we return.
Paul Littleton
09:53 10 Aug 26
Greeted by very friendly and helpful staff at the meeting point at the airport. Connected our mobile phones etc to the bluetooth etc. Car was very nice and in good order too. No daft hidden add ons at pickup either. Recomended
Annamária Dr. Szijártó
11:30 09 Aug 26
They send us all the informations which was necessary to find them (picrures and videos), the car pick-up and drop-off was super smooth. They were very kind and helpful. And the car was clean, and in a good condition. We absolutely offer this company to hire a car in Mallorca!
Car Rental in Mallorca
Every year, more than 8,000 satisfied customers come back to us when they are looking for the best car rental service in Mallorca.
Rent your car at Mallorca Airport
Pick-up & drop-off service directly at the Mallorca Airport car park, no transfers or waiting time
Flexible delivery and return
Overnight delivery and return service
Without fuel charges
Return the car with the same amount it was delivered
Maximum security measures
We reinforce cleaning and disinfection protocols to protect you fromCovid-19
Choose how to pay
Book your car without a credit card and without upfront payments
Free cancellation
You can cancel free of charge up to 48 hours before your booking
Insurance without excess
Premium all inclusive Insurance with replacement vehicle and roadside assistance
Unlimited mileage
Discover the island without limits or extra charges
Our Fleet
REASONS TO
CHOOSE VIMA
Thanks to personalisation and experience, VIMA RENTACAR has managed to become the best rated company by customers for car hire in Mallorca.
Quality and transparency of service are the standards that will keep you coming back to rent with us.
Personalised Service
Tailored to your needs
Honesty and transparency
Price without surprises
Without queues or waiting
Fast and convenient delivery and collection service
Innovation
We renew our fleet every year with the latest models
Experience
We have more than 50 years of experience in the sector
Sustainability
Wide offer of electric and hybrid vehicles
Car Rental in Mallorca Airport!
We have a wide range of cars available, so we're sure you'll find the ideal vehicle that suits your needs.
Car Rental in Mallorca - Locations
Our car hire services in Mallorca are available at different points of the island. Below you can discover all the drop-off points such as Palma de Mallorca Airport or Santanyí, among others.
Discover Mallorca - Blog
Welcome to VIMA Rent a Car in Mallorca! We are your best choice for car rental in Mallorca Airport. With a large fleet of modern vehicles and competitive prices, we offer you the freedom to explore the beautiful island of Mallorca at your own pace.
Want to learn more about how to make the most of your car rental in Mallorca? Don’t miss our VIMA Rent a Car blog, where we share useful tips, travel guides and exciting experiences on the island. Explore our blog now and discover all that Mallorca has to offer!
Check out our offers!
VIMA Rent a Car offers you a car rental service with more than 50 years of experience. Always find the best prices for car hire in Mallorca without hidden costs.
